Is the equipment being used designed for roofs?

Our cleaning processes have been updated and perfected over the course of our 15+ years in business to keep up with and exceed the ever-changing industry standards. Our systems are designed for optimum care for your roof cleaning and safety.

Are the technicians working on my roof qualified to be on the roof?

Our technicians are trained with experienced repair and maintenance technicians and roofers before they ever work on your home. Very few technicians make it through our interview and field training process. For new technicians, even our most basic services are performed for months in the presents of an experienced technician. Their work is routinely reviewed to ensure the work being completed is done correctly. Each technician is properly outfitted and trained with safety equipment for their protection and yours.

Are you insured and bonded?

We carry liability insurance which protects your property from damage, a construction bond to protect you for disruptions or financial loss if we do not complete our work or fail to meet the agreed upon terms, and Worker’s Comp that covers our employees if injured while working on your property. Visit https://secure.lni.wa.gov/verify/ to view all of our bond and insurance information. Select “Search By Name” and enter “The Roof Medic” (license number ROOFMRM874LO).

Do you guarantee your work?

Our service has a no questions service guarantee. If you feel any aspect of the service was not performed as agreed upon, whether we simply missed something or it was not up to your standard, we will come back out and take care of it promptly. After allowing us the opportunity to make things right, if you are still not satisfied with our service, it is FREE.