Are the technicians working on my roof actually qualified to be on the roof?
Our technicians are trained with experienced roof experts before they ever work on your home. Very few technicians are able to make it through our interview, training and field training process. Bob Faulk (CEO) personally trains each technician so his values and skills are adopted. Their work is routinely reviewed by Bob or an in-field supervisor to insure the work being completed is done correctly. Each tech is properly outfitted and trained with OSHA approved safety equipment for their protection and yours.
Is the equipment that is being used designed for roofs?
Our cleaning process starts with systems designed for roofs and are calibrated to be within our certified specifications for optimum care for your roof cleaning & safety.
Does the cleaning process actually keep my roof free of moss?
After we remove the moss we apply our ACTIVE treatment to every square inch of your roof. This includes a 2-year guarantee that your roof will be moss free.
Are you properly insured?
We carry "high limit" liability insurance which protects your property; and Worker's Comp that covers any injuries while working on your property.
Do you guarantee your work?
Our service has a no questions service guarantee, which means any aspect of our service that was missed or not up to your standards, we will come back out and take care of it promptly. If your still not satisfied with our service, it is FREE.
How do I pay my bill?
You can pay your bill online or by sending us a check by mail.